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Series 3 not recognising the loose leaf cartridge

I was wondering if anyone can help me. I have a V2 pro series 3 which I use with an eliquid cartridge and a loose leaf cartridge. It’s all worked great until tonight - when turning on the series 3 (pressing 3 times)with the loose leaf cartridge in then holding down to activate the red light with turns to Amber and green as it heats, instead it glows white as if I was holding it down using eliquid. I’ve tried the two recommended resets posted in the website but it didn’t work.
Has anyone else experienced this/ got a fix for this?
Many thanks


  • alexneedshelpalexneedshelp Posts: 2Member
    Yes! I have this happen to. Haven’t had a fix yet. I called the company and they just sent me a new one. The new one does it too though....
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