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customer service

10 days ago I sent a message bout my defective V2 EX battery, puchased in November, it quit working... and then the other one I also had stopped working that I purchased in August... I have sent 4 messages, have done return requests...no reponse in 10 days.  Bad customer service

Comments

  • Navy20Navy20 Posts: 1,161Member
    @joniz518, have you tried live chat ?   I have found that that works best for me.
  • samanthasamantha Posts: 3,426Administrator, Moderator admin
    Hi @joniz518
    Thank you for joining the V2 forum and welcome! I do apologize that you haven't been able to get in contact with our CS team. I can have them give you a call today. Can you please provide me with your order #?
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