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Pro Series 3 carts won’t last?

ViankyVianky Posts: 20Member
edited February 3 in Product Troubleshooting
Hello, wondering if someone might know what’s going on. I’ve been using the series 3 for like a year and for a while was having no issues at all. The last few months though I’ve been having major problems with the carts. I buy like 4 carts a month and all of them have either gone through like 3 fills or less before they start tasting burnt. I’ve seriously gone through like 10 of them in the past few months and maybe one has lasted more than 3 fills before tasting burnt.

Anyone have any advice/suggestions?

P.S. I use the standard V2 Pro Series 3 E-Liquid Cartridge

Comments

  • ViankyVianky Posts: 20Member
    Hello? Anyone?
  • AndiiAndii Posts: 19Member
    Maybe refill it before it gets to bottom...like at 1/4 full? I suspect the burnt taste is caused by burning the bottom that has no liquid.. and once that is burnt, it's not going away. Also take slow soft draws to allow liquid to always be in the process. I combed the forums for this and it has worked for me. Hope it helps :)
  • David1886David1886 Posts: 464Member
    @Vianky @samantha

    What e-liquid are you using as if its not a high PG Ratio that will also cause problems.

    I have purchased over 15 of the standard cartridges during the past 2 months and not had any issues using V2 Platinum PG e-liquid.
  • ViankyVianky Posts: 20Member
    I never let the cart go bellow 1/4 filled and I also use the V2 Platinum PG e liquid
  • samanthasamantha Posts: 3,229Administrator, Moderator admin
    Hi @Vianky - If the vaporizer is over 1 year old, it may be on its last legs; but it may also be something else that can simply be resolved via troubleshooting. I can have a CS member call you tomorrow to resolve? Pls provide me your phone number via PM and I will get you taken care of. Thank you for reaching out and being patient with us.
  • rick31621rick31621 Posts: 17Member
    I too have found the carts don't last as long as they did in the past. Here's an interesting problem, the last two (2) Pro 3 carts I unpacked had a base that is not magnetic therefore they wobble inside the vaporizer. Has anyone else experience this?
  • ViankyVianky Posts: 20Member
    > @samantha said:
    > Hi @Vianky - If the vaporizer is over 1 year old, it may be on its last legs; but it may also be something else that can simply be resolved via troubleshooting. I can have a CS member call you tomorrow to resolve? Pls provide me your phone number via PM and I will get you taken care of. Thank you for reaching out and being patient with us.

    I have just spoken to someone in CS. It did not go well. Basically I was told that it would probably not be the pens because it would be odd that all 3 pens I own would be giving out the same burnt taste at the same time. Makes sense if you think about it. What are the odds of that happening? Then I asked if it could be something going out with the carts that have been going out recently? She said there have been no additional complaints so that’s a no. She can’t re fund or send new carts because they are disposable items. Her solution was, buy more carts. Which makes no sense to me. I’m calling to tell you that the carts I’ve been receiving are not lasting more than 3-4 refills when they should be lasting 40. Your solution is to buy even more then I have already bought and hope it’s different?

    I told her I’d prefer to just start looking into other vap companies and she said there was nothing else she could suggest.
  • AndiiAndii Posts: 19Member
    Could it be the e-juice? Are you using the exact same bottle for all the faulty carts? Maybe try a different type. If I use Sahara in my carts, they last forever.
    Bernard from V2 told me to empty the cart completely, put in some juice and let it set for awhile. Pour that out and then fill it back up and it should be better. The liquid you just poured out should be darker. I know that is wasting juice, but might be worth a go if nothing else works.
    Just trying to help... I know what it's like not to have a vape available. Hang in there -- Samantha is all over it and hopefully will remedy the situation.
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